This Privacy Notice (“Notice”) describes how Slide Joint Care LLC (“Slide Joint Care LLC”, “we”, “our”, or “us”) collects and processes personal information online through SlideJointCare.com, timeline.com, mitopure.com, and all other Slide Joint Care LLC websites and applications (the “Services”) that link to this Notice.

1. Personal Information That We Collect

Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified. We collect personal information from a variety of sources, including directly from you (e.g., when you contact us via our website or sign up to receive product updates and availability), information we generate about you in the course of our relationship (e.g., data collected from cookies and similar technologies as described in our Cookies Policy below), and information we collect from other sources, including commercially-available sources, such as public databases (where permitted by law). We may also collect certain personal information about you as required by law or as a consequence of our contractual relationship. Failure to provide this information may prevent or delay the fulfillment of these obligations. Note that we and our service providers may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services.

We may collect the following categories of personal information from and about you:

- Identifiers: such as name, phone number, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers;

- Demographic information: including characteristics protected by law such as gender or age;

- Commercial information: such as your purchase history or products you have expressed interest in;

- Internet or other electronic network activity information: such as data we receive when you interact with our website;

- Geolocation data;

- Audio, electronic, visual, thermal, olfactory, or similar information: such as photographs or voice recordings;

- Professional or employment-related information: such as your employer or title;

- Education information: such as the university you attended and degree;

- Inferences: drawn from the above categories.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

- Identification and authentication: To verify your identity when you access and use our Services, or otherwise engage with us, ensuring the security of your personal information.

- Service operations: To provide the Services that you request.

- Service improvements: To analyze usage information, including site analytics, to continually improve the user experience.

- Communications: To provide information about changes to terms and conditions, updates regarding our services, employment-related information, or responses to your inquiries.

- Marketing: To build a profile about you, understand your preferences, and help determine which marketing materials would be of interest to you. We will obtain your consent before sending marketing materials, such as emails and SMS messages.

- Exercising our rights: To exercise our legal rights where necessary, for example to detect, prevent, and respond to intellectual property infringement claims or violations of law.

- Complying with our obligations: To carry out fraud prevention checks or comply with legal or regulatory requirements.

- Customizing your experience: To improve your experience of the Services by providing interactive or personalized elements and content based on your interests.

We may also anonymize your personal information so you may not reasonably be re-identified by us or any other company, and use this anonymized information for any other purpose.

3. How And When We Share Your Personal Information

We may share your personal information as follows:

- Service providers: With third parties that perform marketing services and other business operations, such as processing secure payments, fulfilling orders, optimizing services, sending newsletters and marketing messages, supporting email and messaging services, and analyzing information.

- Legal requirements: With law enforcement agencies, courts, other government authorities, or other third parties where we believe it necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of any third party.

- Corporate transactions: With potential transaction partners, service providers, advisors, and other third parties in connection with a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business.

4. Your Rights Over Your Personal Information

You have certain rights regarding the personal information we hold about you, subject to local law. These rights may include:

- The right to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information.

- The right to lodge a complaint with your local data protection or privacy regulator.

We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time. We may require additional information from you to honor your requests.

To discuss or exercise any rights you may have under law, please contact us at Info@SlideJointCare.com.

For additional information regarding your rights related to our use of cookies, please see our Cookies Policy below.

5. Data Retention

We retain your personal information for as long as we have a relationship with you. After our relationship has ended, we retain your information as long as required by law. We may also retain records to investigate or defend against potential legal claims.

6. Cookies Policy

Cookies

A cookie is a small text file that can be placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and let you know when you visit a particular site. Cookies allow web applications to respond to your individual preferences and tailor operations by gathering and remembering information about your preferences.

Cookies help Slide Joint Care LLC provide a better user experience on our website by monitoring which pages are most frequently visited. A cookie does not give Slide Joint Care LLC access to your computer or provide any information other than the data you choose to share.

If you do not want the Services to collect information through the use of cookies, you can set your web browser to reject cookies from the Services. Each browser is different, so check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies from the Services, the Services may not function as intended.

You may also visit [https://optout.aboutads.info](https://optout.aboutads.info) or [https://www.networkadvertising.org](https://www.networkadvertising.org) to exercise your cookie preferences.

Analytics

The Slide Joint Care LLC website uses analytics to help improve both the user experience and functionality. Slide Joint Care LLC uses external services, including Google Analytics, to attain real-time statistics on use and navigation of the website, including page views, traffic patterns, visit counts, and visit statistics. These services are not used to gather, request, record, require, collect, or track personally identifiable information.

Third-Party Cookies

Our website also uses additional external services that may employ the use of cookies. More information on these external services and their data/privacy policies can be found by following the respective link(s).

7. International Data Processing & Transfer

Information collected through the Services will be processed in and subject to the laws of the United States. If you are not located in the United States, these laws may not provide the same level of protection for your personal information as your home country and may be available to the United States government or its agencies under a lawful order. We may also transfer your information outside the United States to our affiliates, business partners, and service providers located in other countries.

We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protection for your personal information. For more information on the appropriate safeguards in place, and to obtain a copy of such safeguards, please contact us at the contact information set forth below.

8. For California Residents

Categories of third parties to whom this information was disclosed

We may disclose these categories of personal information to third parties, which are commercially reasonable and strictly necessary to fulfill the purposes for collecting your personal information, including but not limited to the following service providers:

- eCommerce shopping cart software;

- customer support and live chat software;

- email marketing software;

- landing page management software;

- referral programs;

- product review management software;

- advertising services;

- cloud storage;

- shipping/logistics services; and

- payment processing services.

Categories of personal information disclosed for our business purposes

- Identifiers

- Demographic information

- Commercial information

- Internet or other electronic network activity information

- Geolocation Data

- Audio, electronic, visual, thermal, olfactory, or similar information

- Professional or employment-related information

- Education information

- Inferences

California law characterizes some sharing and transfer of personal information as a “sale,” even when the sharing or transfer is not done in exchange for monetary consideration. Slide Joint Care LLC does not believe that any of the sharing or transfers described in this policy constitute sales under California law.

California law also grants its residents certain rights regarding the collection and use of their personal information. Subject to certain limitations, California residents have the following rights:

- Right to know: To request information about the categories and specific pieces of personal information we have collected about you within the last 12 months, the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information.

- Right to delete: To request the deletion of your personal information, subject to certain exceptions.

- Right to non-discrimination: To not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.

If you are a California resident and would like to exercise any of the above rights, please submit your request at Info@SlideJointCare.com or call us at (866) 376-4345. Please note that we may request specific information from you to verify your identity, and there may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will only use personal information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.

Finally, if you reside in California and have provided your personal information to us, you may request information once per calendar year about our disclosures of certain categories of your personal information to third parties for their direct marketing purposes. Such requests must be submitted to us in writing at Info@SlideJointCare.com.

9. Contact Us

If you have questions or concerns regarding the way in which your personal information has been used, please contact us at info@SlideJointCare.com.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.

10. Changes To The Notice

If we update this Notice, we will notify you by posting a new Privacy Notice on this page. If we make any changes that materially change the ways we process or protect your information, we will provide additional notification of the changes.

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