Shipping Policy

Effective Date: June 3, 2024

Shipping Policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. If you need an expedited order over the weekend you can purchase Slide Joint Care from Amazon.com using this link.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please call our toll free number at +1 (866) 379-4345 or email us at Info@SlideJointCare.com with your name and order number and we will look into it for you.

Frequently Asked
Questions

Our FAQ section is designed to provide you with clear and concise answers to common questions about our joint health supplement.

From ingredient details to usage guidelines and shipping policies, we aim to address all your concerns, ensuring you have the information you need to make an informed decision. If you have any additional questions, feel free to reach out to our customer support team.

Where can I find more information on SLIDE™?

Start with our SLIDE™ eBooks — they’re packed with research, explanations, and helpful insights into why SLIDE™ is transforming joint care for humans, dogs, and horses. You’ll also find extensive scientific literature online about the importance of hyaluronic acid for joints, discs, skin, eyes, ligaments, tendons, and more. Most people don’t realize that hyaluronic acid production drops by half by age 50 — and continues to decline with age. SLIDE™ was created to help replenish what the body can no longer produce on its own.

Does SLIDE™ have any side effects?

SLIDE™ uses compounds naturally made by the body, including hyaluronic acid, glucosamine, and collagen type II. These ingredients are extremely well-tolerated. Some users may experience mild stomach upset with glucosamine — if that happens, try taking SLIDE™ with food or reduce the dose until your body adjusts.

Why is SLIDE™ a better value than other HA brands?

Many brands charge outrageous markups — sometimes 30 times their actual cost. At SLIDE™, we focus on fairness and transparency. Milligram for milligram, SLIDE™ offers more hyaluronic acid at a better price than any supplement on the market. Premium quality, honest value.

Can I take SLIDE™ just once a day?

Yes, but we recommend twice a day for optimal benefits. Hyaluronic acid has a very short half-life (about 4 minutes), so splitting your dose helps keep it circulating in your system longer throughout the day.

Does SLIDE™ need to be taken every day?

Yes. Like B and C vitamins, hyaluronic acid is water-soluble and doesn’t stay in the body. If you’re over 35, your natural HA production is already in decline. Daily use helps restore and maintain joint health over time — for you and your animals.

Can I buy SLIDE™ from my veterinarian?

Yes. Some veterinary clinics already carry SLIDE™, and more are beginning to offer it. Vets recognize that most joint supplements contain too little hyaluronic acid to be effective — SLIDE™ solves that with higher, therapeutic doses. We encourage veterinarians to contact us if they’re interested in offering SLIDE™ in their practice. It's a trusted option for professionals who want real results.

Why do other supplements use less hyaluronic acid?

Most brands use low HA doses (100–200 mg) to reduce costs and keep their price points low. But these doses are often too small to work — especially for people over 50 whose natural HA production has dropped by half. We believe dosing should reflect the body’s real needs. That’s why SLIDE™ delivers high amounts of HA that actually make a difference.

Will SLIDE™ cause a positive drug test in performance horses?

No. SLIDE™ does not contain any banned substances and will not trigger a positive test. It’s a therapeutic supplement, not a performance enhancer. It helps your horse return to its natural performance level by supporting healthy joints — not by boosting speed or strength beyond what the horse can naturally do.

When will I see results from SLIDE™?

Most users begin noticing results within 2 to 4 weeks. You may see reduced stiffness, improved comfort, and better mobility during that time. Daily use delivers the best results, so consistency is key.