Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, we simply require the bottle and the receipt or proof of purchase to be returned to us.
To start a return, you can contact us at ContactUs@SlideJointCare.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by calling us toll free at +1 (866) 379-4345 or email us at ContactUs@SlideJointCare.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions/Non-Returnable Items
If you are not satisfied with any of our products and you are past our 30 day return policy, please call us toll free at +1 (866) 379-4345.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Our FAQ section is designed to provide you with clear and concise answers to common questions about our joint health supplement.
From ingredient details to usage guidelines and shipping policies, we aim to address all your concerns, ensuring you have the information you need to make an informed decision. If you have any additional questions, feel free to reach out to our customer support team.
Start with our SLIDE™ eBooks — they’re packed with research, explanations, and helpful insights into why SLIDE™ is transforming joint care for humans, dogs, and horses. You’ll also find extensive scientific literature online about the importance of hyaluronic acid for joints, discs, skin, eyes, ligaments, tendons, and more. Most people don’t realize that hyaluronic acid production drops by half by age 50 — and continues to decline with age. SLIDE™ was created to help replenish what the body can no longer produce on its own.
SLIDE™ uses compounds naturally made by the body, including hyaluronic acid, glucosamine, and collagen type II. These ingredients are extremely well-tolerated. Some users may experience mild stomach upset with glucosamine — if that happens, try taking SLIDE™ with food or reduce the dose until your body adjusts.
Many brands charge outrageous markups — sometimes 30 times their actual cost. At SLIDE™, we focus on fairness and transparency. Milligram for milligram, SLIDE™ offers more hyaluronic acid at a better price than any supplement on the market. Premium quality, honest value.
Yes, but we recommend twice a day for optimal benefits. Hyaluronic acid has a very short half-life (about 4 minutes), so splitting your dose helps keep it circulating in your system longer throughout the day.
Yes. Like B and C vitamins, hyaluronic acid is water-soluble and doesn’t stay in the body. If you’re over 35, your natural HA production is already in decline. Daily use helps restore and maintain joint health over time — for you and your animals.
Yes. Some veterinary clinics already carry SLIDE™, and more are beginning to offer it. Vets recognize that most joint supplements contain too little hyaluronic acid to be effective — SLIDE™ solves that with higher, therapeutic doses. We encourage veterinarians to contact us if they’re interested in offering SLIDE™ in their practice. It's a trusted option for professionals who want real results.
Most brands use low HA doses (100–200 mg) to reduce costs and keep their price points low. But these doses are often too small to work — especially for people over 50 whose natural HA production has dropped by half. We believe dosing should reflect the body’s real needs. That’s why SLIDE™ delivers high amounts of HA that actually make a difference.
No. SLIDE™ does not contain any banned substances and will not trigger a positive test. It’s a therapeutic supplement, not a performance enhancer. It helps your horse return to its natural performance level by supporting healthy joints — not by boosting speed or strength beyond what the horse can naturally do.
Most users begin noticing results within 2 to 4 weeks. You may see reduced stiffness, improved comfort, and better mobility during that time. Daily use delivers the best results, so consistency is key.
